AquaVerify

Water risk management for buildings and facilities with digital traceability

AquaVerify helps facility, HSE, quality, maintenance and multi-site operators coordinate facility water control plans: asset inventories, recurring sampling, suppliers, laboratories, reports, deviations and evidence in one operational workflow.

Water risk management for buildings and facilities with digital traceability

Buildings accumulate risk when water data, suppliers and reports do not share the same history

In a facility, water quality data rarely lives in one place. It may sit in maintenance logs, spreadsheets, laboratory reports, supplier emails and site folders. AquaVerify connects that workflow so every control is findable, comparable and defensible.

  • Distributed points: Tanks, domestic hot water, taps, showers, cooling towers, spas, fountains, humidifiers and technical loops need contextual control.
  • Operational recurrence: Tasks repeat by frequency, risk, season, occupancy, refurbishment, shutdown, reopening or incident.
  • Supplier-laboratory chain: Maintenance teams, laboratories, owners and water safety leads need consistent data to decide without losing traceability.
  • Audit and response: During an inspection or deviation, the facility must show what was done, when, where, by whom and with which result.

One common layer for facility managers, HSE, maintenance, laboratories and leadership

AquaVerify organises water control around the asset and the sampling point, helping every profile access the data needed to act.

  • Facility managers: See sites, buildings, points, calendars, suppliers, pending reports and open actions.
  • HSE and quality leads: Review risks, results, deviations, follow-up evidence and audit documentation readiness.
  • Internal or external maintenance: Execute recurring tasks, record field evidence and keep cleaning, review and resampling traceable.
  • Laboratories and technical suppliers: Receive samples with context and record method, lot, reading, CoA, review status and observations.
  • Owners, leadership and multi-site managers: Compare sites, prioritise assets, assess suppliers and reduce dependence on manual records.

Infographic: traceable water risk workflow for facilities

Control improves when every asset, point, sample, result and action is connected. AquaVerify turns isolated controls into an operating system for facilities.

  • Map assets: Create the inventory of sites, buildings, loops, tanks, terminal points, equipment and sensitive areas.
  • Classify risk: Assign criticality by use, exposure, aerosolisation, temperature, occupancy, history and operational impact.
  • Plan controls: Schedule sampling, reviews, cleaning tasks, inspections, resampling and closure evidence.
  • Execute in the field: Record operator, point, date, time, conditions, documentary photos and chain of custody.
  • Review results: Integrate laboratory, method, CoA, internal criterion, trend, alert and technical validation.
  • Close actions: Document correction, sanitation, investigation, resampling, communication and auditable closure.

Applications for public, private, healthcare, hospitality and industrial buildings

The same architecture can adapt to facilities with drinking water, domestic water, technical loops, aerosol-generating equipment or control points defined by the risk plan.

  • Hotels, resorts and accommodation: Control of drinking points, showers, domestic hot water, spas, pools, technical areas and seasonal reopenings.
  • Hospitals, clinics and care homes: Follow-up of sensitive areas, terminal points, records by unit, suppliers and review evidence.
  • Sports centres, pools and spas: Coordination of domestic water, pools, showers, treatments, incidents and recurring tasks.
  • Offices, campuses and public buildings: Management by site, floor, point, supplier and control calendar for high-traffic facilities.
  • Industrial and logistics sites: Linking domestic water, auxiliary loops, cooling towers, tanks, wash points and service areas.
  • Education centres: Organisation of points, closure periods, reopenings, incidents and evidence for maintenance leads.
  • Multi-site portfolios: Comparison of risk, samples, results, open tasks and response times across buildings.
  • Maintenance and facility service companies: Standardisation of work orders, evidence, reports and follow-up across client portfolios.

Infographic: facility area, risk and required evidence

AquaVerify turns a task list into a live water risk map by asset, point and responsible person.

  • Domestic water and terminal points: Stagnation, temperature, low turnover, intermittent use or occupancy changes. AquaVerify: Point, frequency, operator, sample, result, trend and resampling.
  • Tanks and storage heaters: Loss of control from storage, temperature, cleaning, repair or prolonged shutdown. AquaVerify: Asset, task, evidence, supplier, report and closure.
  • Aerosol-generating equipment: Towers, humidifiers, fountains, spas or equipment that may expose users through aerosols. AquaVerify: Plan, location, recurring control, laboratory, deviation and action.
  • Refurbishment and reopening: Network changes, construction, shutdowns, low occupancy or restart after season. AquaVerify: Event, affected points, extraordinary controls, owner and clearance to use.
  • Laboratory and suppliers: Samples without context, scattered reports or difficulty proving chain of custody. AquaVerify: Request, custody, method, CoA, user, date and documentary traceability.
  • Audit and inspection: Need to justify decisions, evidence, corrective actions and follow-up. AquaVerify: History by asset, point, supplier, result, action and closure status.

Modules that turn the water risk plan into an operational workflow

AquaVerify combines platform, field app, reporting and microbiological kits so teams can coordinate controls without losing context between facilities, suppliers and laboratory.

  • AquaVerify Cloud: Centralises sites, assets, points, tasks, samples, suppliers, CoA, documents, deviations and evidence.
  • AquaVerify App: Records tasks and sampling on site with location, user, date, time, conditions and evidence.
  • AquaVerify CoA: Generates reports and documents with sample data, method, result, review and point-level traceability.
  • ENUMERA Soma 100 mL: Detection and enumeration of somatic coliphages in 100 mL when the analytical plan requires that indicator.
  • PLAQUE Soma 1 mL and 100 mL: Double-layer assays for somatic coliphages in samples where the laboratory requires plate reading.
  • INDICA Soma 100 mL: Qualitative indicator for workflows that need a rapid presence/absence signal according to plan.
  • Operational dashboards: Comparison of facilities, overdue tasks, response times, deviations and point-level evolution.

Standards and guidance that can inform the control plan

AquaVerify provides operational and documentary traceability. The regulatory, analytical and health scope must be defined according to country, facility type, matrix, method, laboratory and competent responsible person.

  • Spanish RD 487/2022: Spanish framework for the prevention and control of legionellosis in facilities that use water and can generate aerosol exposure. https://www.boe.es/buscar/act.php?id=BOE-A-2022-10297
  • WHO: Water Safety in Buildings: Guidance for managing water risks in buildings where people may drink, shower, use recreational water or be exposed to aerosols. https://www.who.int/publications/i/item/9789241548106
  • Spanish RD 3/2023: Technical and health criteria for drinking water quality, control and supply, from catchment to the user’s tap. https://www.boe.es/buscar/act.php?id=BOE-A-2023-628
  • ISO 5667-1:2023: General principles for the design of water sampling programmes and sampling techniques. https://www.iso.org/standard/84099.html
  • ISO 19458:2006: Guidance for water sampling for microbiological analysis, transport, handling and sample storage. https://www.iso.org/standard/33845.html
  • ISO 11731:2017: Culture methods for the isolation and enumeration of Legionella in water samples when required by the laboratory and plan. https://www.iso.org/standard/61782.html

Infographic: from reactive control to predictive water risk management

The evolution does not start with more documents. It starts with connected data across asset, point, task, sample, result and action.

  • 1. Visible inventory: Sites, assets, loops, points, equipment, owners and suppliers are organised in a common structure. Outcome: know what exists and who is accountable.
  • 2. Programmed control: Recurring and extraordinary tasks are assigned by risk, calendar, event, season and point status. Outcome: fewer missed tasks and less reliance on manual sheets.
  • 3. Connected evidence: Field data, laboratory results, reports, deviations and corrective actions are linked. Outcome: faster audits and decisions with context.
  • 4. Multi-site optimisation: Assets are compared by trend, supplier, response time, recurring deviations and criticality. Outcome: risk-based prioritisation and continuous improvement.

How to start without disrupting daily operations

AquaVerify can be deployed progressively, starting with critical assets and expanding to multi-site portfolios.

  • Point assessment: Review sites, assets, loops, points, current tasks, suppliers, reports and responsibilities.
  • Workflow configuration: Create points, frequencies, roles, forms, criteria, documents and follow-up statuses.
  • Operational pilot: Run one facility or asset group to validate chain of custody, laboratory, reporting and actions.
  • Scale and review: Extend to new sites, suppliers and users with operational compliance and continuous improvement indicators.

Glossary

Key concepts for this sector

Glossary terms that help connect the sector workflow with sampling, microbiology, traceability and reporting.

Explore the technical glossary

  • Legionella

    Legionella is a bacterial genus associated with risks in water installations that generate aerosols, such as domestic hot water, showers, spas, cooling towers or HVAC systems. Its control requires planning, sampling, laboratory analysis and documented actions.

    Sector relevance: Central to building water-risk workflows where assets, terminal points, aerosols, samples and corrective actions must remain traceable.

  • DHW / Domestic hot water

    Domestic hot water is a building or facility hot-water system. It can be relevant in Legionella prevention programs and aerosolization risk control.

    Sector relevance: Useful for selecting the right method, product family, sampling point, report or traceability workflow in water quality programs.

  • Aerosolization

    Aerosolization is the formation or release of fine droplets that can carry microorganisms from water into air. It is relevant in showers, towers, spas and other installation-risk assessments.

    Sector relevance: Useful for selecting the right method, product family, sampling point, report or traceability workflow in water quality programs.

  • Terminal point

    A terminal point is the final outlet or point of use in a water system, such as a tap, shower, hose or process connection where exposure or sampling may occur.

    Sector relevance: Useful for selecting the right method, product family, sampling point, report or traceability workflow in water quality programs.

  • Biofilm

    A biofilm is a microbial community attached to a surface and protected by an extracellular matrix. In water networks it can act as a reservoir of microorganisms and contribute to recontamination.

    Sector relevance: Useful for selecting the right method, product family, sampling point, report or traceability workflow in water quality programs.

  • Royal Decree 487/2022

    Royal Decree 487/2022 is the Spanish regulation on prevention and control of legionellosis in installations that can generate aerosol exposure.

    Sector relevance: Useful for selecting the right method, product family, sampling point, report or traceability workflow in water quality programs.

  • ISO 11731

    ISO 11731 is an international standard for enumerating Legionella in water. It is relevant for control programs in facilities, domestic hot water, towers, spas and aerosol-risk systems.

    Sector relevance: Useful for selecting the right method, product family, sampling point, report or traceability workflow in water quality programs.

  • ISO 19458

    ISO 19458 is a reference standard for microbiological water sampling planning, sampling procedures, transport, handling and storage before analysis begins.

    Sector relevance: Useful for selecting the right method, product family, sampling point, report or traceability workflow in water quality programs.

  • Water safety plan

    A water safety plan is a documented plan that identifies risks, controls, sampling points, responsibilities, monitoring and corrective actions in a water system.

    Sector relevance: Useful for selecting the right method, product family, sampling point, report or traceability workflow in water quality programs.

  • Deviation

    A deviation is an incident or nonconformity against a plan, procedure, criterion or expectation. It should be documented, assessed and closed according to procedure.

    Sector relevance: Useful for selecting the right method, product family, sampling point, report or traceability workflow in water quality programs.

FAQ

Does AquaVerify replace a water safety plan or Legionella prevention plan?

No. AquaVerify provides traceability, operational coordination and documentary evidence. The water safety plan, prevention and control programme or specific management plan must be defined and validated by the competent responsible parties according to applicable regulations.

Can it support facilities with Legionella risk?

Yes. It can support the documentary and operational management of programmes in facilities that use water and may generate aerosols: points, tasks, samples, laboratory, reports, deviations and actions. Legionella detection or enumeration must be performed with the method and laboratory appropriate to the facility plan.

Can it work with external maintenance suppliers?

Yes. It coordinates tasks, evidence, samples, reports and closures with internal teams, maintenance companies, laboratories and facility leads.

Which building types fit best?

Hotels, hospitals, care homes, sports centres, schools, offices, campuses, industrial assets, public buildings and multi-site portfolios with recurring water control tasks.

Can points be organised by building, floor or loop?

Yes. Points can be structured by site, building, floor, area, loop, equipment, risk, frequency, supplier or responsible person.

Does it include reports and documents?

Yes. AquaVerify can connect samples, results, CoA, supporting documents, observations and evidence to maintain a history by point and asset.

Where do somatic coliphages fit?

They can be part of analytical plans as microbiological indicators when risk, matrix and technical judgement justify it. Their use must be defined within the analytical scope of each facility.

How does a project start?

The first step is to review facility inventory, water points, current tasks, laboratories, suppliers, sample volume, existing reports and the decisions taken with those results.