Is AquaVerify Cloud a LIMS, a CRM or a complete platform?
AquaVerify Cloud is a digital platform for water quality operations that can combine CRM, LIMS, ELN, CoA, customer portal, inventory, lots, documentary traceability and reporting. It can complement parts of an existing workflow depending on configuration, scope and digital maturity. Its goal is to connect sample, method, result, evidence and action.
Modules and operational evidence
Modules and operational evidence
| Module |
What it supports |
Main user |
Evidence it can help document |
| CRM |
Organize accounts, contacts, opportunities and commercial context. |
Sales, support and commercial leadership. |
Request source, company, contact, intent and follow-up. |
| LIMS |
Manage sample, reception, worksheet, result and review. |
Laboratory and quality teams. |
Sample, method, operator, lot, reading, status and report. |
| ELN |
Document protocols, observations, technical execution and review. |
Technical teams and QA. |
Procedure, version, evidence, comments and review. |
| Customer portal |
Centralize requests, status, reports and external communication. |
End customer and support. |
Request, download, history, messages and document access. |
| Inventory/lots |
Connect product, stock, lot, expiry and operational use. |
Operations, warehouse and laboratory. |
Lot, movement, availability, use and material traceability. |
| Dashboards |
Visualize workload, status, indicators and operational risks. |
Management, operations and quality. |
KPIs, trends, incidents and action tracking. |
A complete platform, not another isolated module
AquaVerify Cloud is built for organizations where water analysis, product supply, customer communication and business execution must move together. The same platform can support AquaVerify product workflows, laboratory operations, distributor activity and SaaS deployments for biotech or quality teams.
- CRM, Sales and customer 360 records
- LIMS, ELN, validation studies and reports
- Work boards, tasks, AquaMail, AquaChat and meetings
- Inventory, WMS, logistics, finance and executive dashboards
LIMS and ELN: from sample reception to validated report
The laboratory layer manages sampling points, sample reception, work sheets, result capture, technical review, COA/report generation, protocols, ELN notebooks and validation studies. It is designed so each analytical result keeps its context: client, site, operator, method, worksheet, reviewer and report output.
- Sampling points and sample hub
- Worksheet execution and technical validation
- ELN protocols, experiments and QA approvals
- Customer portal publication and report history
CRM, Sales and Portal: the commercial cycle stays connected
The platform connects the buyer journey from signup and CRM qualification to quotations, product orders, support tickets, portal requests and customer follow-up. Teams can see who the customer is, what they requested, which products or analyses matter, and what operational work is already in motion.
- Corporate web source and intent context
- Company 360 with contacts, activity and documents
- Quotations, orders and customer portal visibility
- Support tickets and account history
Work, communication and AquaAI: execution without losing context
Projects, boards, tasks, calendar, documents, AquaMail, AquaChat and meetings are part of the same operational environment. Messages can become tasks, emails can become tickets, documents stay attached to the right customer or project, and AquaAI helps users understand flows, modules and next actions.
- Task boards and personal workdesk
- Shared mailboxes and customer threads
- Chat, meetings and document editor
- AquaAI guidance connected to platform manuals
Inventory, WMS, logistics and finance: operational truth reaches the back office
When a quotation becomes a confirmed order, the platform can connect demand, stock availability, picking, shipment, invoicing, treasury and accounting. The goal is to avoid a gap between commercial promise, laboratory execution, physical product movement and financial reality.
- Demand, reservations and stock pressure
- Warehouse movements, picking and delivery evidence
- Invoices, expenses, cash and accounting records
- Executive dashboard for margin, workload and risk
Governance, roles and multi-tenant control
AquaVerify Cloud is prepared for internal teams, distributors, laboratories, customers and SaaS tenants with role-based access, language preferences, onboarding, legal consent, document templates and audit-oriented status history. Each user sees the modules and actions that match their role.
- Multi-tenant model for HQ, distributors, labs and customers
- Role-aware navigation and permissions
- Spanish, English, French, Italian and Catalan interfaces
- Audit trail, legal consent and status visibility
One connected operating system for water quality work
AquaVerify Cloud is designed as a complete business and laboratory platform: CRM, LIMS, ELN, Work, AquaMail, AquaChat, inventory, WMS, logistics, finance, customer portal, dashboards and AquaAI share the same operational record instead of living in separate tools.
- Validated flows: 11 E2E Signup, onboarding, CRM, portal, LIMS, support, sales, logistics, finance, WMS and executive surfaces were validated as connected flows.
- Functional surface: 126 screens Authenticated legacy surface audit covered visible screens, forms, links, buttons and critical routes across the platform.
- Operating languages: 5 languages Spanish, English, French, Italian and Catalan are part of the platform experience for internal teams, partners and customers.
Fragmented tools versus AquaVerify Cloud
- Fragmented stack: CRM, spreadsheets, email, lab records and finance separated Teams lose context between quotation, sample reception, work execution, report delivery, stock, invoicing and customer follow-up.
- AquaVerify Cloud: One traceable operational backbone Every customer, sample, task, result, shipment, invoice, support ticket and report can stay linked to the same business record.
From request to report, stock, invoice and customer portal
- Capture the opportunity Corporate website, signup, CRM account, contact, consent, source URL and commercial intent enter the platform with context.
- Qualify and quote CRM and Sales turn the opportunity into a quote, product order, SaaS demo or partner conversation.
- Run laboratory work LIMS receives samples, controls sampling points, work sheets, result capture, validation, ELN protocols and COA/report outputs.
- Coordinate operations Work boards, tasks, AquaChat, AquaMail, support tickets and alerts keep teams aligned around the customer and sample record.
- Execute supply chain Inventory, WMS, production, procurement and logistics connect stock availability, picking, shipments and delivery evidence.
- Close the loop Finance, treasury, dashboards, customer portal and AquaAI turn execution into billing, evidence, reporting and next-best actions.
Based on AquaVerify Cloud manuals and production E2E validation
The platform can support AquaVerify product workflows and can also be positioned as SaaS for biotech, laboratory and operational teams that need an integrated system.
FAQ
Does AquaVerify Cloud replace a LIMS?
AquaVerify Cloud can cover LIMS-style workflows and complement existing systems, but the decision should be evaluated case by case according to requirements, integrations, users, historical data, laboratory scope and operational configuration.
How does AquaVerify Cloud document lot, operator, method and result?
The platform can help record sample, lot, operator, method, reading, review, status and report in a traceable workflow. The exact setup depends on process, permissions, templates and documentary needs.
Can AquaVerify Cloud generate CoA documents?
AquaVerify Cloud can support the generation and document management of CoA files and analysis reports depending on configuration, available data, templates and internal process. Issued content should be reviewed within the applicable quality system and laboratory scope.
Can AquaVerify Cloud be used without AquaVerify kits?
Yes. It can be evaluated as a digital layer for water quality operations, laboratory workflows, reporting or customer portal use. Scope depends on the existing workflow, required modules, integrations and team maturity.
What if the laboratory currently works with Excel?
AquaVerify Cloud can help teams move gradually from spreadsheets to structured records, documentary traceability, templates, roles and customer portal workflows. The first step is usually mapping current samples, methods, results, CoA documents and responsibilities.