AquaVerify

Customer portal

A customer portal is an interface where customers or authorized users can view requests, samples, reports or published results.

Customer portal

LIMS, Cloud and traceability

Definition

A customer portal is an interface where customers or authorized users can view requests, samples, reports or published results.

Why it matters

Useful for selecting the right method, product family, sampling point, report or traceability workflow in water quality programs.

  • Related AquaVerify product: AquaVerify Cloud
  • Related sector: Laboratorios y clientes B2B

Related resources

Explore technical guides, AquaVerify products, sector applications and authorized support connected with this definition.

Related terms

  • 21 CFR Part 11 21 CFR Part 11 is the US framework for electronic records and electronic signatures in FDA-regulated contexts. Applicability depends on the environment and intended use.
  • ALCOA+ ALCOA+ is a set of data integrity principles: attributable, legible, contemporaneous, original, accurate and expanded criteria such as complete, consistent, enduring and available.
  • AquaLab AquaLab is the AquaVerify Cloud area focused on laboratory operation, LIMS, protocols, ELN, validations and R&D.
  • AquaVerify Cloud AquaVerify Cloud is AquaVerify’s digital platform connecting workflows such as CRM, LIMS, ELN, CoA, customer portal, inventory, logistics, finance, dashboards and AquaAI depending on configuration.
  • Audit trail An audit trail is a traceable history of events, changes, users, dates, decisions and signatures associated with a record.
  • Digital chain of custody A digital chain of custody is the electronic record documenting who collected, received, handled, analysed, reviewed and approved a sample or result.
  • CoA / Certificate of Analysis A certificate of analysis is a formal report summarizing the sample, context, results, units, method, review and delivery to the customer or auditor.
  • CRM A CRM manages customers, opportunities, contacts and commercial follow-up. In AquaVerify it can connect with products, samples, quotations and partner channels.

FAQ

Definition: Customer portal

A customer portal is an interface where customers or authorized users can view requests, samples, reports or published results.

Why it matters: Customer portal

Useful for selecting the right method, product family, sampling point, report or traceability workflow in water quality programs.